Emergency Response & Process Safety Management Training Course

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Course Description

Working with published safety guidelines and good industry practices, attendees will be active participants and decision makers on the course. The course will be a blend
of pedagogy and andragogy thereby enabling the best outcomes from the course’s aims and objectives. Building on attendee’s pre-course knowledge and experiences (where applicable) this course will enable additional tools to be utilized in a professional approach to the comprehensive tasks in its course title. This course can be considered a Emergency Response & Process Safety Management.

Although some of the topics naturally have similar titles to the aforementioned course, the content is more detailed and the outcomes more comprehensive. Students’
specific needs and concerns will also be ad-dressed during the discussions so that they can return to their workplace and immediately apply their additional skills
and knowledge. That is to say this is not just a classroom- based course whose content is forgotten after its conclusion.

Who Should Attend?

This course is designed for anyone who wants to gain or enhance knowledge in Emergency response and Process Safety Management Skills.

The course is ideal for:

  • Terminal Management Personnel
  • Business Development Professionals
  • Port and Terminal Engineers
  • Port Authority Personnel
  • Terminal Financial Management
  • Logistics Management Partners
  • Operations Managers
  • Equipment and Service Suppliers
  • Port Management Staff
  • Industry Financial Research Analysts
  • Sector Consultants
  • Government and Regulatory Personnel
  • Management Trainees
  • Shipping Agents

Course Objectives

Participants attending the programme will understand:

  • The Applicable Glossary terms.
  • Sense making in a crisis.
  • Crisis and Emergency Response Principles
  • Crisis and Emergency Response Policy
  • Types and Severity of Incident
  • Better responses from better understanding of a crisis.
  • Flirting with disaster.
  • Leadership stresses in a crisis. Mitigation.
  • Preparing for the aftermath of a crisis.
  • Relevancy of cycles of crisis.
  • Know sources of further research and reading.


  • Introduction
  • Health & Safety, Time tables, Objectives, Glossary
  • What is a crisis, What types, How to treat each crisis
  • Recent crisis, Deepwater Horizon etc
  • Communication, Reaction, Good, Bad
  • Contingency planning, Declaration, Plans, First responders
  • Gold/Silver/ bronze, SMS, Preparedness, Procedures
  • Checklists, Flow charts
  • Initial reaction, Teams, Emergency rooms, Press Social media, What is success?
  • Case study A:
  • Texas City, Errors, Mediation, Recommendations, As pertains to us.
  • Case Study B:
  • Buncefield, Errors, Mediation, Recommendations, As pertains to us.
  • Sudden impact or slow burn, Differences, What to consider, Rest of operations, people, Exercises, Table top
  • Live, Problems, Action plans
  • Setting the scene
  • Oil spill case preparation for day 4, Accident theory
  • Accident/incident, Incident investigation, Do what with it?
  • Analysing an accident, Trends, Reporting up and on, Statement taking, Who, Why, How?
  • How to be a crisis leader and results champion.
  • The importance and methods of correct evidence gathering
  • Consequences of possibilities of prosecution.
  • Who, why, with timescales involved.
  • Interviews 1 & 2, under caution, based on discussed crisis
  • Interviews 3 & 4, under caution, based on discussed crisis
  • Review of performances of interviews under caution
  • Recap of day 4
  • Recap of course so far, Human element factors
  • Recognize, Act on, Media training (Live)
  • Aftermath action plan, People, Return to normality
  • What to do next, Cycles of crisis
  • CPD, Additional information
  • Research and reading
  • Course wrap up