RECRUITMENT, INTERVIEWING AND SELECTION TRAINING
OVERVIEW
Recruitment interviewing is critical for business success, but may not come naturally to everyone. Within the artificial situation of two strangers meeting, you need to successfully identify the Candidate who will do the best job and be the greatest success in your organization. Additionally, it is vitally important that the Interviewer remains at all time compliant with the many Laws that are associated with recruitment and selection.
This is the ‘everything you need to know’ course you have to attend before hiring someone. By participating in this course, you will learn all you need to know about employee interviews, recruitment and selection. You will also learn why making the wrong hiring decision means throwing away a substantial investment in time and money. In a nutshell, this course will help you avoid hiring the wrong candidates.
COURSE OBJECTIVES
After the successful completion of this comprehensive training course, participants will be able to:
- Define recruitment, list its main steps and learn the best methods and sources for attracting qualified candidates
- Discover the main types of selection interviews and when and how to use each
- Use the data collected from various assessment stages for selection purposes
- Practice the various techniques used for short listing and assessing candidates and the reliability and validity of each
- Prepare and conduct a probing interview for any vacancy and level in the organization
- Ensuring that people who are offered jobs join and give their best
INSTRUCTIONAL METHODOLOGY
The course uses a combination of interactive tools such as lectures, case studies, group activities, and role plays. The course also uses a selection of short films to inject a higher dose of practicality into the course. At Xceed Academy, we believe in collaboration and interactive learning, and this is reflected through our HR As Business Partner course.
INTENDED AUDIENCE
All HR professionals who are involved in recruitment and all line managers who need to understand how to recruit the right person will benefit from this program.
TARGET COMPETENCIES
The targeted competencies in this course are:
- Decision making
- Communication
- Negotiation
- Interpersonal skills
- Influencing
- Culture awareness
- Service delivery
COURSE CURRICULUM
RECRUITMENT AND SELECTION
- Recruitment versus selection
- Stages in the recruitment process
- Roles and responsibilities at each stage
- Managing relations with other HR functions
DEFINING REQUIREMENTS
- Building a job profile: the use of essentials and desirables
- Job description: format
- Person’s specifications
- Personal profile
ATTRACTING CANDIDATES
- Various sources for attracting candidates:
- Referrals and internal candidates
- Recruitment ads
- Advertising pros and cons
- Internet and websites
- Recruitment agencies and head hunters
- Career fairs and universities
SCREENING CANDIDATES AND SHORT LISTING
- Tangible versus intangible criteria
- Shortlisting steps
- Scope of an assessment center
- The use of CVs, résumés and applications for short listing
- Verifying on-line applications
INTERVIEWING CANDIDATES
- Screening and biographical interviews
- Serial and sequential interviews
- Hypothetical interviews
- Panel interviews: pros and cons
- Competency based interviews
- Interview guidelines
EVALUATING CANDIDATES
- Importance of data capture
- Objective versus subjective remarks
- Legal and fairness issues
- Producing a personal profile
THE SELECTION DECISION
- Criteria that should be used
- Use of decision matrixes in selection
- Use of competency gap analysis
RECRUITMENT AND SELECTION INFORMATION MANAGEMENT
- Building a database for sources and candidates
- The importance of data tracking
- Physical files versus soft files
- HR management systems
Training pictures
