PRACTICAL COMPETENCY MAPPING

COURSE OUTLINE

Competency-based management is a hot topic trending across functions and industries at the modern workplace.

To understand, a competency is defined as a behavior rather than a skill or ability.

Competency Mapping is a process of identifying key competencies for an organization and/or a job and incorporating those competencies throughout the various processes of the organization.

HR Professionals attending this course will master the skill-sets to effectively implement and execute a successful competency mapping program across the organization.

LEARNING OBJECTIVES

After the successful completion of this comprehensive training course, participants will be able to:

  1. Learn the meaning and types of competencies, as well as their used in the modern workplace.
  2. Decipher and appreciate the importance of competency mapping and management in an organization.
  3. Understand best practices in competency mapping and how it can be useful.
  4. Conduct a comprehensive and complete job analysis exercise.
  5. Develop a competency based job description.
  6. Map the competencies throughout the HR processes.
  7. Utilize Competency Maps for training and development and related uses.

INSTRUCTIONAL METHODOLOGY

  • Group Live and Instructor-led Classroom Track
  • PowerPoint presentation, with pointed breaks to stimulate discussion by the participants.
  • Participative Classroom Activities, including:
    • Ice-Breakers and Energizers
    • Behavioral Role Plays
    • Focused Video Playback
    • Guided Group Discussions
    • Management Case Studies
    • Experiential Learning exercises

INTENDED AUDIENCE

  • Human Resource Managers, HR Business Partners, HR Consultants and related HR professionals.
  • Business Leaders, Functional Heads, Line Managers and Supervisors having subject interface.
  • Corporate Practitioners, including specialists, consultants, managers, supervisors and employees with some related experience who wish to advance their functional expertise and competence.

COURSE ASSESSMENT

  • Pre-Assessment to gauge current level of conceptual understanding and customize training delivery.
  • Session-based Practical Exercises, Reflective Quiz and Peer-group Notes Sharing and Evaluation
  • Final Course Assessment, in a test environment, capturing course retention and learning.

COURSE STRUCTURE AND AGENDA

Module 01
  • UNDERSTANDING COMPETENCIES

    • What is a Competency?
    • Competency v/s Skills
    • History of competency approach
    • Popular Competency Models
    • Importance of Analyzing Competencies
    • Practical Exercise
    • Reality check
Module 02
  • TYPES OF COMPETENCIES

    • What are the Types of Competencies?
    • Understanding Core Competencies
    • Popular Core Competencies
    • Understanding Leadership Competencies
    • Popular Leadership Competencies
    • Understanding Functional Competencies
    • Popular Functional Competencies
    • Examples of Competencies used
    • Case study
Module 03
  • JOB ANALYSIS & JOB DESCRIPTION

    • What is Competency Mapping?
    • How to Conduct a Job Analysis?
    • Parts of the Job Analysis process
    • Understanding the Position Information Questionnaire (PIQ)
    • What is a Job Description?
    • Developing a Competency based Job Description
    • Sections of a Competency based Job Description
    • Practical Exercise
Module 04
  • LIVE COMPETENCY MAPPING

    • Using the Job Description as source document
    • How are you mapping competencies?
    • Tagging competencies for all HR Processes
    • Competency based Recruitment
    • Competency based Performance Management
    • Competency based Training and Development
    • Practical Exercise
    • Case study
Module 05
  • BEST PRACTICES IN COMPETENCY MAPPING

    • Identifying the Pillars of Competency Mapping
    • How do Fortune 500 companies approach Competency Mapping
    • Key best practices to emulate and replicate in Competency Mapping
    • Common Pitfalls – Avoiding blunders in Competency Mapping
    • Putting it all together
    • Personal Action Planning